How does it work?
Customers who need something moved list their freight on FreightSeek in just a few simple steps.
We'll ask you what you're shipping, the origin and destination points, when you need it shipped
etc. Our network of Australian transport companies will then be alerted to your transport
request. Transporters will then provide online quotes to move your goods. When you find a quote
that is suitable to your needs and budget simply accept the quote.
What can I ship with FreightSeek?
You can ship just about anything. Commercial freight, vehicles, horses and livestock, parcels and
packages, boats, shipping containers, household goods... just about anything. Once you list your
freight we will alert all relevant transport providers. So if you need a boat transported for
example, we'll alert only boat transporters about your freight request.
How do I register?
Simply click here.
How do I pay?
After you've accepted a quote from a transporter you will be required to pay a small deposit of
around 7% online. This will secure your booking with the transporter. You will then pay the
remaining balance directly to the transporter based on the transporters terms of payment.
What if I don't know the weight or dimensions of
my shipment?
No problems, the transporter has the ability to ask you online questions about your freight.
Is my shipment insured?
You will need to arrange insurance with the transporter directly. Some transporters offer
insurance as standard, some do not. You can view insurance information on the transporters
profile before accepting a quote.
Can I contact the transport provider by phone or
email?
You will need to arrange insurance with the transporter directly. Some transporters offer
insurance as standard, some do not. You can view insurance information on the transporters
profile before accepting a quote.
What happens after I've accepted a quote from a
transport provider?
After a quote has been accepted and your deposit paid, your details will be sent to the
transporter. The transporter will contact you within 2 working days to arrange pickup and
delivery.
How do I get more quotes?
The best way to get more quotes is put as much information about your freight online as possible.
Transporters love this because it makes quoting a delivery easy. If you can upload photos of
your shipment that would be fantastic. As they say... a picture speaks a thousand words!
What If I need to change the details of my
shipment that I've already listed?
No problems. Simply login to your dashboard and click 'Edit' next to your
listing. If you need to change any details it's better to do it as soon as possible as all
quotes you've received up to that point in time will be automatically cancelled.
How do I know if the transport provider is
trustworthy or not?
FreightSeek is driven by a customer review system. Before selecting a transporter take a look at
their profile which contains any reviews from previous customers both good and bad. When your
shipment is complete, we'll ask you to take a minute to review your transporter, and this will
in turn be helpful to another customer down the track.
Do I have to choose a quote?
No you do not. There is absolutely no obligations to select a quote.
How long does it take to get quotes?
You should usually get a number of quotes within a couple of days.